Essential Care
$
149
/mo
-
Hosting & SSL included
-
Better email delivery
-
Proactive protection
-
Two updates per month
Plus Care
$
289
/mo
-
Support for e-commerce
-
Staging site access
-
GA4 & Schema support
-
Four updates per month
Priority Care
$
429
/mo
-
Support for advanced sites
-
Robust monitoring
-
Quarterly site analysis
-
Six updates per month
See the details of what's included below:
Please rotate your screen for best experience viewing details below.
| Platform & Performance | Essential | Plus | Priority |
|---|---|---|---|
Website HostingHigh-performance managed WordPress® website hosting built for speed and reliability. Your website remains fast and available even during traffic spikes, with built-in security and backup systems for complete peace of mind. |
|||
Uptime MonitoringWe monitor your website 24/7 for downtime, performance issues, and security threats, taking action as soon as problems arise. |
|||
Transactional Email DeliveryWe ensure critical emails from your website (like form submissions and notifications) reliably reach the inbox. We configure and manage a professional-grade SMTP service to prevent your messages from being automatically marked as spam. |
|||
DNS ManagementWe provide secure and reliable DNS (domain record) management to ensure your website and email services are always correctly configured and available, eliminating a common and frustrating technical headache. |
|||
Content Delivery NetworkInstantly boost your website’s global speed and security. We leverage a world-class CDN to serve your content from servers closest to your visitors, ensuring faster load times worldwide. It also includes a Web Application Firewall (WAF) to block malicious traffic before it reaches your website. |
|||
E-Commerce Site SupportSupport for your WooCommerce® store. Includes a $250 annual credit for additional premium ecommerce-related plugins such as payment gateways or shipping integrations, and we handle all renewals and updates on your behalf. |
|||
Membership, E-Learning & Subscription Site SupportSupport for your membership, e-learning or subscription website. Includes a $250 annual credit for additional premium subscription-related plugins such as payment gateways or course creation add-ons, and we handle all renewals and updates on your behalf. |
| Updates & Maintenance | Essential | Plus | Priority |
|---|---|---|---|
WordPress UpdatesWe handle WordPress core, plugin, and theme releases, keeping your website secure, performing well, and compatible with the latest changes and updates. |
|||
Staging SiteWe provide a dedicated staging environment to your team and vendors for testing and updates at no extra cost, handling everything on your behalf before any changes go live. |
|||
Staging-Tested UpdatesKey plugin updates are first tested in a secure staging environment, including visual comparisons and human review, to prevent unexpected issues. |
|||
Premium Plugin License ManagementReduce costs and eliminate the hassle of managing multiple plugin licenses. Includes use of our developer licenses for a suite of best-in-class premium plugins for performance, security, and functionality, and we handle all renewals and updates on your behalf. |
| Security & Backups | Essential | Plus | Priority |
|---|---|---|---|
Proactive Threat ProtectionWe actively monitor the threat landscape and apply virtual patches to shield your website from known vulnerabilities, often before official software updates are even released. |
|||
Malware ScanningContinuous malware and vulnerability scanning using an industry-leading detection engine. If a threat is found, we handle the cleanup and hardening of your website. |
|||
Hack Cleanups & Site RestoresIn the unlikely event of a hack, we provide complete cleanup and restoration services at no additional cost. |
|||
Akismet Spam ProtectionProtect your forms from spam submissions with best-in-class spam filtering. |
|||
Daily BackupsDaily overnight backups protect your website from disasters, ensuring quick recovery and minimal downtime. |
|||
Remote BackupsUpon request, we can configure and run remote backups to select storage options at regular intervals so that recovery is possible in the unlikely event of catastrophic server failure. |
|||
Activity LoggingA comprehensive audit trail logs every change made to your website. This provides full transparency and helps in quickly troubleshooting any issues. |
| Support & Monitoring | Essential | Plus | Priority |
|---|---|---|---|
Content Edits & Technical TasksLet us help with routine technical tasks and content updates (30 minutes or less), freeing up your team to focus on strategy and content creation. Examples include: posting a blog, adding a new team member, updating text or images on a page, domain record updates, exporting form entries, or adding a new tracking pixel. |
2 per month
|
4 per month
|
6 per month
|
Google Analytics (GA4) SupportWe ensure your GA4 is configured correctly for accurate data collection. We’ll help you troubleshoot issues and implement best practices. |
|||
404 MonitoringWe review your 404 "Not Found" logs each month and set up redirects for recently deleted pages or posts, helping improve the user experience and your SEO. |
|||
Structured Data AssistanceWe regularly review your key website pages for schema and structured data implementation, providing expert consultation to prioritize fixes and capitalize on opportunities. |
|||
Accessibility MonitoringWe proactively scan up to 25 key pages of your website for WCAG 2.1 AA compliance issues, providing actionable reports to help you create a more inclusive user experience and mitigate legal risk. |
|||
Search Console AssistanceWe translate complex Search Console data into a clear action plan. Upon request, our experts help you interpret crawl errors, indexing issues, and performance reports to improve your website’s search visibility. |
|||
Core Web Vitals MonitoringOur team regularly optimizes your website’s code, images, and server configuration to deliver a superior user experience that Google rewards. When issues are found with existing plugins or configurations we'll alert you and offer guidance on what your agency or development partner can do to fix. |
|||
Quarterly Site AnalysisOnce per quarter, we review your website for potential issues using our curated checklist and provide a report you can send to your agency or development partner for implementation. |
|||
Discount for Steward HoursNeed extra development help or have a special project? Receive a discount off the cost of Steward Hours. Steward Hours must be purchased in blocks of 5 and expire after 90 days. Meant as backup / redundancy for in-house teams or for those without a dedicated agency or development partner, Steward Hours can be used for anything you need to improve your website. Examples include building out new content pages, implementing SEO changes provided by your vendor, or making updates to staff members, portfolio items or products. |
10% off
|
15% off
|
20% off
|
Premier Plans
Need concierge-level service? Ask us about our premier plans. Starting at $1499/mo, our Premier Plans receive all of the above Priority-level services along with the following additional enterprise support:
| Enterprise-Level Support & Development | Premier Plans start at $1499/mo |
|---|---|
Dedicated Account ManagerYou get a single point of contact who understands your business goals. Your Account Manager serves as a strategic partner, providing personalized advice and ensuring your website is aligned with your marketing objectives. |
Premier Plans Only
|
Monthly Strategy SessionsKeep your website initiatives perfectly aligned with your business goals. Join your dedicated Account Manager for a 45-minute video call each month to review key performance metrics, discuss upcoming campaigns, or strategically plan how to best use your Steward Hours for maximum impact. |
Premier Plans Only
|
Multisite Network SupportSupport for your multisite network, up to 5 subsites included in the base cost. Additional subsites are just $75/mo each. Includes a $250 annual credit for additional premium multisite-related plugins, and we handle all renewals and updates on your behalf. |
Premier Plans Only
|
Steward HoursA monthly block of 5 development, support and strategy hours ($1,125 value). This time can be spent in strategy sessions, building out new content pages, implementing new rich snippets, or making accessibility fixes... anything you need to improve your website. Meant as backup / redundancy for in-house teams or for those without a dedicated agency or development partner. Monthly hours do not roll over. |
Premier Plans Only
|
Discount for Steward HoursNeed extra development help or have a special project? Receive a discount off the cost of additional blocks of Steward Hours. (Steward Hours must be purchased in blocks of 5 hours and expire after 90 days.) |
25% off
|